Privacy Policy Kaya68

01 Introduction

Kaya68 ("we", "Platform") is committed to protecting the privacy of every member who uses the website kaya68.win and our mobile app. This Privacy Policy clearly explains what information we collect, why we need it, and how we keep it secure.

This policy applies to all users of the Kaya68 platform, including unregistered visitors, registered members, and those who interact with our content via mobile devices. By using any part of our platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions ours. Should any conflict arise between these two documents, the Terms and Conditions shall take precedence, except in matters specifically relating to personal data protection.

02 Information We Collect

We collect information from you in several ways depending on your interaction with the platform:

For identity verification (KYC), we may require copies of documents such as your ID card, passport, or bank statement. These documents are stored with full encryption and are only accessible by authorised personnel.

03 How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. Below are the primary uses of your information:

• Account management — Verifies your identity, processes registration, and manages your account securely.
• Transaction processing — Ensures all deposits and withdrawals are processed accurately and securely.
• Platform security — Detects suspicious activity, prevents fraud, and protects all members.
• Legal compliance — Meets regulatory requirements, financial reporting, and AML (Anti-Money Laundering) obligations.
• Service improvement — Analyses usage patterns to enhance your gaming experience.
• Service communications — Sends important account-related notifications, promotions you have subscribed to, and platform updates.
• Customer support — Helps you resolve any issues faster and more effectively.

We do not use your data for any purposes beyond those stated above without obtaining your consent first. If we wish to use your data for a new purpose, you will be notified and given the option to opt out.

04 Data Sharing With Third Parties

Kaya68 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in certain situations, we may share your data with the following parties:

• Payment processors — Financial service providers that help us process your deposits and withdrawals. They are bound by strict confidentiality agreements.
• Technology service providers — Companies that provide technical infrastructure such as server hosting, security analytics, and system support. They have only limited access to the data required for their tasks.
• Regulatory authority — When required by law or court order, we will disclose the necessary information to the relevant authorities.
• Identity verification partners — Trusted third-party KYC service providers for verifying member identities in accordance with compliance requirements.

All third parties working with us are required to comply with data protection standards equivalent to our own. We do not permit them to use your data for any purpose other than those specified in the service agreement.

05 Data Encryption & Security

Kaya68 implements multiple layers of technical and organisational protection to keep your personal data secure at all times:

• 256-bit SSL Encryption — All data transmitted between your device and our servers is protected with bank-grade encryption.
• Secure servers — Data is stored in data centres equipped with physical access controls, intrusion detection systems, and automatic backups.
• Two-factor authentication (2FA) — We offer an additional security layer for your account to prevent unauthorised access.
• Continuous monitoring — Our systems are monitored 24 hours a day to detect any suspicious activity or intrusion attempts.
• Staff access controls — Only authorised personnel with a legitimate business need may access members' personal data.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. Should a data breach occur that affects your information, we will notify you within 72 hours of becoming aware of it and take immediate action to minimise the impact.

06 Cookies & Tracking Technologies

Kaya68 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential cookies — Required for core platform functions such as login and session management. These cookies cannot be disabled.
• Performance cookies — Collects information about how you use the platform to help us improve our services. All data is collected anonymously.
• Functionality cookies — Remembers your preferences such as language, display settings, and login details for your convenience.
• Analytics cookies — Helps us understand overall platform usage patterns. This data does not link activity to your personal identity.

You can manage or disable cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

07 Data Retention Period & Deletion

We retain your personal data for as long as your account is active or as necessary to provide our services. Following account closure, we will keep your records for the minimum period required by law:

• Financial transaction records — Retained for 7 years in accordance with financial compliance and anti-money laundering requirements.
• Identity verification documents (KYC) — Retained for 5 years after account closure.
• Customer support communication logs — Retained for 3 years for reference and dispute resolution purposes.
• Analytics and usage data — Deleted or anonymised after 2 years.

Once the designated retention period has expired, your data will be securely deleted or fully anonymised so it can no longer be linked to you. Our deletion process uses methods that meet international standards to ensure data cannot be recovered.

08 Your Rights Over Personal Data

As a kaya68 member, you have full rights over your personal data. These rights include:

• Right of access — You may request a copy of all personal data we hold about you at any time.
• Right to rectification — If any of your information is inaccurate or out of date, you may request that we correct it.
• Right to erasure — You may request the deletion of your personal data, subject to the legal retention requirements stated above.
• Right to restrict processing — In certain circumstances, you may request that we restrict how we use your data.
• Right to object — You may object to the processing of your data for direct marketing purposes.
• Right to data portability — You may request your data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact our customer support team via live chat. We will process your request within 30 working days and keep you informed on the progress of your request.

09 Changes to the Privacy Policy

Kaya68 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

• In-platform notification upon your next login.
• Email sent to the address registered to your account.
• A clear notice on the homepage of our website.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Live Chat — The fastest way to get a response. Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Support Email — [email protected] — We will respond within 24 business hours.
• FAQ Page — Visit FAQ section for answers to frequently asked questions about privacy and account security.

Our Data Protection Team is ready to help you understand your rights and ensure your personal data is managed transparently and responsibly. We take every complaint seriously and will investigate each issue with full attention.